How to Order

Follow these simple steps to place your order

Step 1 Browse Our Products

Explore our delicious selection of baked goods:

  • Browse by category (Cakes, Breads, Pastries, etc.)
  • Use the search bar to find specific items
  • Check out our featured and special offers
  • View detailed product descriptions and images
  • Read customer reviews to help make your choice

Step 2 Add to Cart

Once you've found what you want:

  • Select your desired quantity
  • Choose any customization options (size, flavor, etc.)
  • Add special instructions if needed
  • Click "Add to Cart" button
  • Continue shopping or proceed to checkout
Tip: You can view and modify your cart at any time by clicking the cart icon in the navigation bar.

Step 3 Checkout

Review your order and provide delivery details:

  • Review items in your cart
  • Apply any discount codes
  • Choose between:
    • Delivery: Enter your delivery address and choose a delivery zone
    • Pickup: Choose a pickup date and time slot
  • Select your preferred date and time slot (same-day orders must be placed before the daily cutoff time shown at checkout; after that, the earliest date is tomorrow)
  • Add any special delivery instructions

Step 4 Payment

Choose your preferred payment method:

  • Credit/Debit Card: Instant secure payment via Stripe
  • Cash: Pay in cash when you receive your order (only offered for orders up to the store's cash limit)

Bank transfer/EFT payments are recorded by our staff and are not available at online checkout.

Complete the payment process according to your chosen method.

Step 5 Order Confirmation

After completing your order:

  • You'll receive an instant order confirmation on screen
  • A confirmation email will be sent to your registered email
  • Your order details will include:
    • Order number for tracking
    • Itemized list of products
    • Delivery/pickup information
    • Payment confirmation
  • You can track your order status in your account dashboard

Step 6 Delivery or Collection

For Delivery Orders:
  • We'll prepare your order fresh
  • Track your order status in your account
  • Our delivery team will bring your order to your delivery address in your chosen time slot
For Pickup Orders:
  • Your order will be ready at the selected time
  • Visit our store at the scheduled pickup time
  • Provide your order number at the counter
  • You may receive an SMS reminder before pickup, if this is enabled
  • Collect your freshly prepared order

Need Help?

If you have any questions or encounter any issues while ordering, we're here to help!

Quick Tips for a Smooth Ordering Experience:

  • Create an account to save your addresses and track orders
  • Order in advance for special occasions
  • Check our delivery zones before ordering
  • Join our loyalty program for exclusive discounts
  • Subscribe to our newsletter for special offers
  • Follow us on social media for updates